Privacy Policy

1. Data controller

SC FIBER IT SRL, with its registered office at Str. Observatorului nr. 11, Cluj-Napoca, registered with the Trade Register under J12/178/2013, VAT ID RO31124491.

• Email: contact@fiberit.ro
• Phone: 0751 901 688

2. The data we collect

Depending on how you interact with us, we may collect:

• Identification data (first name, last name)
• Contact data (email, phone, address)
• Data about your business (company name, website, budget)
• Technical data (IP address, browser type, visit duration)
• The content of messages sent through the forms on the site

3. Purpose of processing

We use your data to:

• Respond to your requests and inquiries
• Provide the contracted services
• Improve your experience on the site (anonymous analytics)
• Send the newsletter, only after your explicit consent
• Comply with legal obligations (invoicing, accounting)

4. Legal basis

We process data on the basis of: your consent (art. 6(1)(a) GDPR), the performance of a contract (art. 6(1)(b)), legal obligations (art. 6(1)(c)) and our legitimate interests (art. 6(1)(f)).

5. Data retention

Personal data is kept for 5 years from the end of the contractual relationship. Emails received are kept for 5 years from receipt. Financial data is kept for 10 years in accordance with accounting legislation.

6. Your rights

Under the GDPR you have the following rights:

• Access to your data
• Rectification of inaccurate data
• Erasure of data (the right to be forgotten)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent at any time
• Lodging a complaint with the ANSPDCP

To exercise these rights, contact us at contact@fiberit.ro.

7. Data transfers

We do not sell or rent your data to third parties. We may share data only with:

• Service providers (hosting, email, payments) with whom we have data processing agreements
• Public authorities, where required by law
• In the context of legal or investigative proceedings

8. Data security

We implement technical and organizational measures to protect data: SSL/TLS encryption for the transmission of sensitive information, controlled access with username and password, regular backups in secure locations, and continuous monitoring.

9. Complaints

If you have any concerns regarding the processing of your data, you may contact the National Supervisory Authority for Personal Data Processing:

10. Changes to this policy

This policy may be updated periodically. The current version is always available on this page, with the date of the last update shown above.