Server crashes and you lose sales?
We monitor your entire infrastructure 24/7. We respond within 12 hours per your plan. We prevent 80% of problems before they stop your business. Proactive, not reactive.
IT Services · Maintenance
IT Support and Maintenance
Server crashes and you lose sales? IT team too small for everything? We become your outsourced IT team: 24/7 monitoring, fast response, problem prevention before they stop your business.
- Cluj-based · remote support across Romania
- Response under 12h for normal requests
- Monthly report included
8 zones monitored 24/7
What we check non-stop on your infrastructure
We see problems before you notice them and resolve most of them before they affect you.
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Server and service status
CPU, RAM, disk, processes: alert when something stops working.
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Automated backups
We verify backups actually work. Monthly restore test.
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Antivirus and advanced protection
Endpoint protection on all computers: alerts on threats.
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System updates
Windows, Linux, drivers, firmware, patched in a controlled manner outside business hours.
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Disk space and storage
When disk reaches 80%, you get an alert. No surprise outages.
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Network and Wi-Fi
Switches, routers, access points: alert on outages or poor performance.
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Email and mail servers
Microsoft 365, Google Workspace, local server: we see when emails get blocked or go to spam.
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Hardware (UPS, NAS)
Power supplies, NAS units, network printers: we monitor temperature, fans, battery.
Want to see what we monitor at your company? Request free audit and you get a detailed report.
WHY US
Four things you get differently with our IT maintenance
IT maintenance isn't just fixing things when they break. Here's what we do differently.
Small and overloaded IT team?
We become your extended IT team. Patch management, weekly backup verification, monthly security audit, done consistently, without occupying your people.
IT costs growing and you don't know where to optimize?
Real analysis of your hardware and software. We show you concretely where you save, what to replace, and where it makes sense to invest. Clear monthly reports.
Complicated system from multiple vendors?
Cybersecurity, network (LAN/Wi-Fi 6/7), equipment, AI integration, under a single contract. One partner for all infrastructure, no ping-pong between vendors.
Average uptime
99.9%
on systems we monitor
Monthly IT support · since 2013
IT Maintenance · numbers from the last year
24/7
Monitoring and support
<30 min
Analysis starts on critical incidents
99.9 %
Average uptime on monitored systems
since 2013
On the Cluj IT market
NEXT STEP
Get a custom quote in 24 hours, no hidden costs
Send us details about your IT infrastructure (or tell us to audit it). Within 24h you receive a concrete plan with interventions, monitoring and the right SLA.
Request maintenance quote
Monthly estimate + SLA in 48h
OUR PROCESS
How we run IT maintenance, step by step
Audit, setup, 24/7 monitoring and reports. You know exactly what we do, when we intervene, and what it costs.
Infrastructure Maintenance Everything Onboarding 24/7 Reports
- 01
Infrastructure audit
- We inventory what you have: equipment, software, network
- We identify risks before they become problems
- We learn what is critical for your business and what can wait
- Together we pick the right coverage level: office hours or 24/7
- 02
Maintenance plan
- We agree what gets watched permanently and how often we check
- Alerts arrive prioritized by business impact
- Your data, saved automatically. We test monthly that it can be recovered
- Security updates scheduled so they never disturb the work
- 03
Everything under watch
- Your systems come under our supervision, discreetly and safely
- Alerts reach our team 24/7, not your inbox
- We can intervene remotely within minutes, with controlled access
- 04
Onboarding your team
- Your team learns the simple way to ask for help and what to expect
- A single point of contact for any IT issue
- We document everything you own and what state it is in
- Planned work happens when it disturbs no one
- 05
24/7 operations
- Continuous monitoring, intervention within 12h at most, usually much faster
- Systems stay updated and protected without you lifting a finger
- Daily backup, with a weekly check that it can actually be restored
- Security audited monthly, with a report in plain language
- 06
Reports and optimizations
- Monthly report: uptime, incidents, interventions, costs
- Concrete optimization recommendations, with no sales pressure
- We see aging equipment in advance and plan the replacement
- We revisit the contract at 6 months if your needs changed
Want stress-free IT management?
Free audit: see what you have and what can be better
We come on-site or connect remotely, leave with a clear report about your infrastructure and a monthly maintenance proposal. No commitment.