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Fiber IT
ro
IT Services · Artificial intelligence

Artificial intelligence that makes you money, not just bills

AI that takes over the repetitive work: it answers emails, writes quotes, sorts invoices, 24/7. You save 15-25 hours/week per team and costs drop by 25-45%.

WHY US

Four reasons AI with us brings in money, not costs

AI without a strategy is just wasted budget. Here's how we deliver real value for your business.

AI that takes over repetitive work

An assistant that answers emails, sorts invoices, writes personalized quotes for your clients, answers frequent questions in chat and generates descriptions for your products. It works 24/7, no holidays, no fatigue. Our clients save 15-25 hours per week per team.

Your data stays yours

For sensitive data (contracts, medical records, financial information) we install the AI on your own servers. Nothing leaves for OpenAI or any other company. GDPR compliance and peace of mind at audit time, ideal for medical practices, law firms, accountants and the public sector.

AI that knows your business

The assistant learns from your documents, procedures and database. It knows how your company works instead of giving generic answers. It connects with the tools you already use: email, CRM, invoicing, customer chat, Microsoft 365 or Google Workspace.

An investment with clear ROI

We calculate exactly where you save time and money before we start. You get simple reports with monthly metrics: hours saved, costs cut, clients won. Our clients reduce operational costs by 25-45% in the first 6 months and no longer have employees stuck on repetitive tasks.

How we work

5 steps

From brief to results · see the process

13 years · hundreds of projects

Numbers that speak for us

13 years

In digital · since 2013

500+

Projects delivered

80+

Sites & stores delivered

24h

Quote response time

WHERE IT APPLIES

Where AI actually helps your business

Real examples from projects with companies in Cluj and across Romania. See where you fit in. We bring you measurable results.

  • B2B Sales

    • Automatic lead qualification from forms and emails
    • Draft quotes personalized to each client profile
    • Follow-up emails after meetings
    • +35% qualified pipeline
  • Customer Service

    • Chat on email, web and WhatsApp 24/7
    • Instant answers to frequent questions
    • Escalates complex cases to a human operator
    • 60% of tickets resolved without a human
  • Medical & law practices

    • Search across contract archives and patient records
    • Draft standard replies and summaries
    • Documents written from your own templates
    • Data stays on your servers, GDPR compliant
  • HR & recruitment

    • CV sorting on real criteria (experience, languages)
    • Answers candidates on start dates and salary
    • Automatic interview scheduling
    • Sends and tracks job offers
  • Ecommerce

    • Product descriptions generated in your brand voice
    • Personalized recommendations per customer
    • Fast answers on delivery and returns
    • Automatic multilingual support
  • Accounting & finance

    • PDF invoices sorted onto the right ledger accounts
    • Automatic extraction of VAT, amounts, suppliers
    • Alerts for unusual expenses and duplicates
    • 70-90% of monthly time saved
  • Marketing & content

    • Social media posts on a calendar (FB, IG, LinkedIn)
    • SEO copy and descriptions for your website
    • Email campaigns personalized per segment
    • Multilingual translations for export markets
  • Manufacturing & factories

    • Defect detection from photos on the production line
    • Predictive maintenance based on sensor data
    • Alerts before equipment breaks down
    • Automatic daily production reporting
  • HoReCa & tourism

    • Bookings 24/7 via chat or WhatsApp
    • Menu and review translation into 30+ languages
    • Personalized recommendations based on preferences
    • Automatic confirmations via email and SMS
  • Real estate

    • Property classification by buyer profile
    • Listing descriptions generated from photos
    • 24/7 answers on price and availability
    • Buyer screening and follow-up
  • City halls & public institutions

    • Answers citizens on documents and forms 24/7
    • Petition sorting by department
    • Draft official letters and standard replies
    • AI Act 2026 compliance documentation
  • Internal IT helpdesk

    • Automatic password and account resets
    • VPN, email and application setup
    • Employee FAQ 24/7 in Romanian and English
    • 50-60% fewer repetitive tickets
  • Logistics & distribution

    • Daily delivery route optimization
    • Automatic order and stock tracking
    • Realistic delivery time estimates
    • Customer notifications at every step
  • Automotive & car services

    • Repair estimates from photos sent by the client
    • Parts order sorting and availability checks
    • Automatic bookings via chat or WhatsApp
    • Answers on standard services 24/7
  • Travel agencies

    • Personalized itineraries generated in chat
    • Multilingual customer replies 24/7
    • Translation of reviews and destination descriptions
    • Recommendations based on preferences and budget
  • Education & training

    • Personalized learning assistant for students
    • Teaching materials and quizzes generated automatically
    • Automatic grading with detailed feedback
    • 24/7 support for frequent questions
  • Pharmacies & medical chains

    • Predictive inventory · alerts before you run out of stock
    • Patient answers on dosage and side effects
    • OTC product recommendations by symptoms
    • Automatic electronic prescription processing

AI STACK

AI companies we work with

We use the world's most capable AI systems, combined to match your needs on capability, confidentiality and budget.

  • OpenAI

    Most capable at reasoning and code

  • Anthropic

    Best at analysis and long-form writing

  • Google

    Multi-modal · text, image, voice

  • Microsoft

    Microsoft 365 and Outlook integration

  • Meta

    Open-source · runs on your own server

  • Mistral AI

    European · data in the EU, GDPR compliant

  • DeepSeek

    Cost-efficient · ideal for high volumes

  • Z.ai

    Excellent in Chinese and English

  • Alibaba

    Multilingual · 30+ languages, including Romanian

  • NVIDIA

    Specialized models and GPU acceleration

  • ElevenLabs

    Realistic AI voice, call transcription

  • MiniMax

    Multi-modal · text, voice, video

  • Moonshot AI

    Long context · for contracts and large documents

Alegem pentru tine modelul potrivit · capabilitate, confidentialitate, buget

REQUEST FREE AI AUDIT

Want to know exactly where AI brings ROI in your company?

Free AI strategy audit: we identify 3-5 processes in sales, support, ops, marketing or HR where artificial intelligence can save time and money. Concrete plan with pricing, recommended stack and ROI estimate in 5 business days.

Request a quote

Reply within 24h · free assessment

PROCESS

From audit to AI in production in 30-90 days

We work on a real use-case with measurable metrics, not hype. 5 phases with clear deliverables at the end of each stage.

AI Pilot Building Testing Production,
  1. 01

    AI audit and roadmap

    • Analysis of your internal processes (sales, support, ops, marketing, HR, legal)
    • We identify the areas where AI genuinely saves time and money
    • ROI calculated per use-case, quick wins prioritized vs long-term
    • Technology recommendation: public AI (cheaper) or private AI (your data stays safe)
  2. 02

    Pilot concept and demo

    • We pick a simple process where AI delivers results fast (emails, support, quotes)
    • We build a working demo your team can see for themselves
    • We define success metrics and compare against your current manual process
    • Live demo with internal users in 2-3 weeks
  3. 03

    Building your AI assistant

    • The AI learns from your documents, procedures and database
    • We connect it to the systems you already use (email, CRM, chat, invoicing)
    • We make sure the AI doesn't give wrong answers, with safety rules in place
    • Integrations with Microsoft 365, Google Workspace, Slack, your helpdesk
  4. 04

    Testing with your team and compliance

    • Your team tests the AI alongside the current process (shadow mode)
    • We compare the results: time saved, answer quality, costs
    • Iterations based on real feedback from your people
    • EU AI Act 2026 documentation + audit trail for regulators
  5. 05

    Production, monitoring and support

    • The AI runs in production with 24/7 monitoring
    • Private server installed on your premises if you have strict confidentiality requirements
    • We keep improving it based on your data and your team's feedback
    • Permanent technical support, we don't leave you on your own after launch

FAQ

Answers to what our clients ask about artificial intelligence

Another question? Write to us directly

Next step

Let's talk about your project

Tell us briefly what you need and we reply within 24h with next steps and an estimate. No obligations.